Get Appointment

    • max@kaizenfive.com
    • +(123)-45- 7890

    Testimonials

    What our client says

    It’s always helpful to hear what other people think, so here is a selection of quotes and comments from clients and organisations that have worked with Richard:
    “We worked with Richard in 2021 to extract his knowledge and his wealth of experience in Legacy Fundraising.  Whilst our charity benefits greatly from gifts in Will’s we were at a stand still with activity and needed help to develop a strategy that would see us encourage people to pledge their support to us in their Will and connect and steward those existing pledgers that already gave us their support.  Unsurprisingly, Richard approached our project with enthusiasm, passion and real skill.  He grasped our brief quickly, understood our position and internal quirks and was able to adapt his strategy to meet our needs and expectations providing long term vision and short term tactical wins.  It’s always a pleasure working with Richard, but the real treat is his abundance of experience and knowledge in the Legacy sector, for us there was no one else that could get us to where we are now”
    - Louise Stirton, Senior Fundraising Manager – National Trust for Scotland
    Thank you for all your support Richard over the years. You do such brilliant work. I don’t think I have ever met someone as inspiring, knowledgeable and motivated about their subject matter. You are definitely the Fundraising master mind winner of all time. The team adore you- and what a great team they are.
    - Geraldine Pipping, Chief Engagement Officer. The Brain Tumour Charity
    ILM Logo
    “Richard’s unique training style manages to breathe life into probate statistics, puts flesh on the bones of trends in legacy giving and provides up to the minute advice on the best way in which to encourage your charity’s supporters to remember your organisation in their will. Bringing the supposedly boring …”
    - Nichola Sims, Training Manager – Institute of Legacy Management
    Uppingham School Logo
    “We wanted to take a fresh look at legacy fundraising for independent schools and Richard provided us with just what we needed – clear thinking, new ideas, a logical process and a final strategy, which both we and our alumni were happy with. Richard proved to be excellent value and …”
    - Patrick Mulvihill, Development Director, Uppingham School
    Arts & Business Scotland Logo
    “Arts & Business Scotland are delighted to have Richard on board as one of our lead advisors to deliver our legacies training and guidance to the arts and heritage sectors in Scotland. A natural orator, Richard has a wealth of experience to share on the subject instilling confidence and a …”
    - Carl Watt. Head of Programmes, Arts & Business Scotland
    ICRC Logo
    “We have been working closely with Richard since end of 2016 and progress in terms of high-quality legacy communication is just great. Among other many things, he has audited all our work since 2012, find out the weaknesses and strengths; he helped us to build a clear legacy sub-brand, a …”
    - Marie-Jo Girod-Blanc. Bequests and donations Manager International Committee of the Red Cross, Switzerland
    Global Fund for Forgotten People logo
    “Richard has given not just our legacy fundraising, but all our fundraising communications a real boost. His no-nonsense approach and extensive experience, including of the global context we operate in, helped us to pinpoint where we should be going next. He helped us organise and hosted a series of successful …”
    - Eleanor Abou-Sakr. Director of Programmes and Development, The Global Fund for Forgotten People
    Kirkwood Hospice Logo
    “With an unparalleled knowledge of trends in the UK gifts in will market and people’s motivations for leaving them, working with Richard is both entertaining and inspiring. Key to this is his ability to bring teams from across the charity together, helping them understand the role that the whole organisation …”
    - Duncan Batty, Director of Income Generation & Marketing. Kirkwood Hospice
    Brain Tumour Charity Logo
    “Richard Radcliffe’s training on gifts in Wills has been instrumental in empowering the team at The Brain Tumour Charity to speak about gifts in Wills with greater confidence. Working with our Board of Trustees, Staff and Volunteers, Richard’s training has helped to break down taboos, address any concerns and provide …”
    - Sarah Lindsell, CEO, The Brain Tumour Charity
    Blind Aid Logo
    “BlindAid is 185 years old this year and the charity has not previously had a defined legacy strategy. For BlindAid it was so important to create a strategy that met the expectations of our service users, trustees and our own team. I truly appreciated and enjoyed working alongside Richard as …”
    - Sue O’Hara. Chief Executive Officer, BlindAid
    British red cross logo
    “Richard has helped us to transform our approaches to legacy fundraising. With his help, we’ve been able to move legacies to centre-stage of our fundraising strategy. Now everyone in the organisation, including our board of trustees and our services volunteers, is being exposed to our legacy message and legacy promotion …”
    - Nicci Walmsley, Head of Community Fundraising – British Red Cross
    Farleigh Hospice Logo
    “Richard has provided expert advice at a number of charities I have worked at. To say he brings a wealth of experience and knowledge to the subject of legacy fundraising is an understatement. He is quite simply unrivalled in this area and brings a real evidence base to his intelligent …”
    - Gary Hawkes, Head of Fundraising – Farleigh Hospice
    Wigmore hall logo
    “Richard has been an invaluable support in helping me craft a legacy strategy and in training me and my colleagues to gain a better understanding of legacy fundraising. His many years of experience in this field, his enthusiasm for all things fundraising continue to be an inspiration and I would …”
    - Marie Helene is Director of Development at Wigmore Hall
    World Vision Uk Logo
    “Richard has helped to bring clarity, direction and energy to the legacy programme here at World Vision UK. He brings together both his wealth of experience and his humour to create workable solutions for my organisation and has given me some incredibly valuable advice and coaching along the way. Philippa …”
    - Philippa Fairhall – World Vision UK
    Simon Logo
    “We have worked with Richard for 3 years; his knowledge and enthusiasm are second to none. We now have a clearly defined legacy strategy informed by the outcomes of several enlightening focus groups. We, and our donors, found Richard to be engaging, knowledgeable and very entertaining! The focus groups were …”
    - Leona Walsh, Major Gift and Legacies Manager at Cork Simon Community
    Breast Cancer Care Logo
    “Richard Radcliffe is approachable, supportive and hugely encouraging to work with. For us, working with him is a joy and constant education as he approaches legacy fundraising with immense enthusiasm, passion and an open mind. Richard has deep knowledge of how consumers think about gifts in wills and how this …”
    - Catherine McCrohan, Head of Supporter Services & Direct Marketing – Breast Cancer Care
    Waverley Care logo
    “We were delighted with the work which Richard did for Waverley Care. As a medium-sized charity, working with a difficult fundraising cause (HIV/Hep C), legacy fundraising had been something we had not previously prioritised. Richard not only helped us to clarify and focus our thinking about the potential value of …”
    - Karen Docwra, Fundraiser – Waverley Care